RECHARGE YOUR CHIPPIE WITH FUN MILES!

You can now recharge your Chippie using your saved Fun Miles just sending an SMS.

You can only recharge ANG10.00 (500 Miles) or ANG 25.00 (1,250 Miles).
Just send an SMS (free-of-charge) to 2222 with the following instruction:
RC<space>pass code<space>amount of Miles*

*Pass code is the last 4 digits of your Fun Miles card number.

For example:
RC 1234 500 (to recharge ANG 10.00)
RC 1234 1250 (to recharge ANG 25.00)

Please register your Chippie via www.funmiles.net or via our Customer Service at 465 3300.

FAQ’S SMS TOP UP

Q:  Who can Recharge their Chippie with Fun Miles?
A: -  You need to be an active, registered Fun Miles card holder (meaning: the card is registered   
 at Fun Miles; the card has been used at least once during the last year and is not blocked for any reason).
- Your Chippie Prepaid number has to be registered correctly at Fun Miles. You can do this by logging in to your account and making sure you fill in your mobile number in the corresponding field. You can also call the Fun Miles Customer Service for assistance at (599 9) 465 3300.
- You need to have sufficient Fun Miles on your account.

Q:  How do I become a Fun Miles card holder?
A: You can buy your Fun Miles membership card for 5 guilders at the Fun Miles office or at our Fun Miles partners. For more information, call (599 9) 465 3300.

Q:  What information do I need to Recharge my Chippie with Fun Miles?
A:  - Your PASS CODE, which is the last four numbers of your membership card.
 - The amount of miles you want to Recharge your phone with. There are two options:
  - 1,250 Fun Miles = ANG. 25,-
  - 500 Fun Miles = ANG. 10,-

Q:  How does “Chippie Recharge with Fun Miles” work?
A: You can recharge your phone by texting your PASS CODE and the amount of miles to 2222 in the following way:
RC <space> PASSCODE <space> MILES
Example:  RC 4567 1250

Q:  Where can I find my PASS CODE?
A: Your PASS CODE is formed by the last four digits of your Fun Miles card number. For example; If your card number is 360 90 1234567, your PASS CODE is 4567.

Q:  How can I register my mobile number?
A: - Online by logging into your account via www.funmiles.net and making sure you fill in your mobile number in the corresponding field.
- You can pass by the Fun Miles office. It’ll be our pleasure to help you out.
- You can call the Fun Miles Customer Service for assistance at (599 9) 465 3300.

Q:  How many Fun Miles do I have on my account?
A: There are several ways to find this out:
- You can check online, by logging into your account via www.funmiles.net.
- You can call the Fun Miles Customer Service for assistance at (599 9) 465 3300.
- Text “MILES” to 2222. For this additional service, customers are charged a standard price of ANG 0,50 per SMS.
- You can do a Balance Check at the terminals of our Fun Miles Partners.

Q:  How much does it cost to Recharge my Chippie with Fun Miles?
A: There is no fixed fee. To recharge with Fun Miles is FREE provided the number is a registered UTS number.

Q: How many Miles do I need to Recharge my Chippie?
A: -  To recharge your Chippie with 10 Guilders, you need to have 5,00 Miles.
- To recharge your Chippie with 25 Guilders, you need to have 1,250 Miles.

Q:  How can I change my PASS CODE?
A: You can’t.

Q:  What happens if I type in the wrong PASS CODE?
A: Your Fun Miles card will be blocked automatically in case of 3 consecutive pass code failures.

Q:  How can I unblock my card?
A: If your Fun Miles card is blocked, please contact Fun Miles at (599 9) 465 3300 for further assistance.

Q:  How often can I Recharge my Chippie with Fun Miles?
A: You can Recharge your Chippie up to a redemption limit of 10,000 Miles a day.
 

Q:  What happens if I try to Recharge via a mobile number that is not UTS?
A: You will receive an error message and will be charged a standard price of 0.50 per SMS. The same holds for Post Paid numbers and/or Telefasil.

Q:  Can a Recharge (a redemption) be undone?
A: No.