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What is Fun Miles?

 

Fun Miles is the Caribbean’s most popular customer reward program. When you shop at participating companies, you 
are rewarded with Fun Miles, points that work like a currency. You can redeem them for travel, food, shopping, gasoline, 
hardware, building materials movie & event tickets and much, much more.

100+ Brands!

Fun Miles enables you to do fun things at your favorite companies on Aruba, Bonaire, Curaçao, and St. Maarten. It’s 
easy, free and most of all: FUN! You will receive Fun Miles whenever you make a purchase at participating companies. 
Just hand the cashier your Fun Miles card. Your Fun Miles will be added to your balance automatically.

Your Fun Miles questions answered!

+ - Is Fun Miles free?

Once you have your card, saving and enjoying Fun Miles is completely free. The Fun Miles card itself is available at the Fun Miles office and participating companies for a small one-time administrative fee of just f 5.

+ - How to get started?
  • With your Fun Miles card, you can start saving Fun Miles immediately.
  • To be able to redeem Fun Miles, you need to register first. You can do so here or at the Fun Miles office. It’s free and easy!
+ - How does saving Fun Miles work?

You will receive Fun Miles whenever you make a purchase at participating companies. Just hand the cashier your Fun Miles card. Your Fun Miles will be added to your balance automatically.

+ - I’ve saved some Fun Miles; how do I redeem them?

Redeeming Fun Miles for fun things is easy: just hand the cashier your card, enter your PIN and you’re done.

+ - How do I get my PIN?

You will need your 4-digit PIN whenever you want to redeem Fun Miles or check your balance. To get your PIN, please register here and accept the Terms & Conditions. Your PIN will be mailed to you instantly.

+ - I forgot my PIN! What should I do?

You can drop by the Fun Miles office, where we will solve the problem on the spot. (Please bring your Fun Miles card and ID.)

+ - Where can I save and redeem?

At many of the island’s leading businesses! (Look for the Fun Miles door stickers.) For an up-to-date overview of all partners, click here or download the free Fun Miles App.

+ - How many Fun Miles do I have?

There are so many ways to do it:

  • On the Login/Sign up page on this site
  • With the terminals at the partners. Ask for it!
  • With an SMS: text ‘MILES’ to 2222 (first register your phone number here)
  • Or simply check the monthly email newsletter. The balance is posted at the top of the email. If they do not receive a newsletter yet, they can subscribe by adding their email address via ‘Edit profile
+ - Will my Fun Miles card ever expire?

Only if you never use it. You need to save or redeem Fun Miles at least once a year to keep your balance intact.

+ - What should I do when my Fun Miles card is lost or stolen?

Please block it immediately (log in and ‘BLOCK CARD’), or contact us. We will gladly help you and make sure you don’t lose your saved Fun Miles.

+ - How can I reload my Chippie credit with Fun Miles?

Reloading your UTS Chippie balance with Fun Miles is easy:

To reload for f 10 (500 FM):                  SMS RC 500 to 2222
To reload for f 25 (1250 FM):                 SMS RC 1250 to 2222
To view your FM balance:                      SMS MILES to 2222

Note: to be able to reload, it’s important that your Chippie phone number is correctly registered in your user profile.

+ - What should I do if I want to quit Fun Miles?

Reconsider, of course, because you would be missing out of a lot of free and fun benefits! In all seriousness, however, you always have the option to leave Fun Miles. Please contact our customer service to do so. Your card will be cancelled and your profile deleted. 

+ - How do I register my Fun Miles card at ENNIA?

If you register your Fun Miles card at ENNIA, you will automatically receive 1 Fun Mile for every f 5 you spend on your ENNIA insurance payments. With some insurance types, you will even get double or triple Fun Miles! Simply provide your card number to the person assisting you at ENNIA, or register online: visit www.ennia.com and fill out the digital form.

+ - Help, my card is damaged! How can I get a duplicate?

If you card is torn or otherwise damaged, you can request a duplicate.

On Curaçao, you can do so for just f 5,30 at Multi-Post on Orionweg 10 in Zeelandia (next to Burger King). Just drop in, and you’ll have your duplicate card within five minutes.

+ - I’ve heard about the Kooyman birthday mail; how do I receive it?

The Kooyman birthday email entitles you to 4x extra Fun Miles (on a maximum amount of 250 guilders in purchases). To receive it, you must:

  • have completed at least two transactions at Kooyman during the past 12 months
  • make sure that your Fun Miles profile contains your correct email address
  • make sure that – in your profile – you have not checked the box ‘I do not wish to receive targeted deals and/or promotions from Fun Miles or its partners through e-mail’

(To access your Fun Miles profile, go to funmiles.net, log in and click ‘Edit profile’. You can also use the Fun Miles mobile app to edit your profile.

+ - When will my saved Fun Miles be added to my balance?

In most cases, you will receive your Fun Miles direct after your purchase, or one day later. There are a few exceptions. Fun Miles that you save with your bank’s Smart Card (MCB/MCBB/CMB/WIB) are added to your balance once a week, and Fun Miles from ENNIA are added once a month.

Regular Fun Miles from Kooyman will be added to your balance in second week of the following month. (If you’ve purchased something in March, for example, you will receive the Fun Miles in the second week of April.) Kooyman Mega Miles (extra Fun Miles based on your purchase amount) will be added in April, July, October and December.

+ - What is the value of my Fun Miles in real money?

This varies per partner company. Please ask the partner in question for more information.

+ - I want to transfer my Fun Miles from my old Fun Miles account to my new one. What should I do?

There are 2 ways to do this:

  1. Send an email to info@funmiles.net and include a photo/scan of your ID, plus the old and new Fun Miles card numbers.
  2. Visit our office. Please bring your ID, your Fun Miles card, and a signed letter with your transfer request.

Please note: in the signed letter, write us how many Fun Miles you would like to transfer, and from which card number to which card number.

+ - I want to transfer my Fun Miles to a third party. What should I do?

There are 2 ways to do this:

  1. Send an email to info@funmiles.net and include photos/scans of your ID, your Fun Miles card and a signed letter with your transfer request.
  2. Visit our office . Please bring your ID, your Fun Miles card, and a signed letter with your transfer request.

Please note: in the signed letter, write us how many Fun Miles you would like to transfer, and from which card number to which card number.

+ - Tips for maximum fun!
    • Always carry your Fun Miles card!
    • Present your Fun Miles card at the cash register

    (cashiers sometimes forget to ask for it)

Benefit from the many fun campaigns.

    • Check this site regularly for the latest news.
    • Like our Fun Miles page on Facebook Fun Miles or 
  • download the FREE Fun Miles mobile app for Android or for IOS

Follow us on Facebook, Instagram, Snapchat and Youtube

Two secrets to saving Fun Miles superfast!

With ENNIA

Register your Fun Miles card at ENNIA and you will automatically receive 1 Fun Mile for every f 5 you spend on your ENNIA insurance payments. With some insurance types, you even get double or triple Fun Miles!
Register now and see all the details.

With your bank SmartCard

That’s right: save Fun Miles EVERY TIME you pay with your MCB Bankomatiko Smart Card! (1 Fun Mile per f 5). Get started by registering your Fun Miles card. You will start saving Fun Miles with ALL your card payments, not just at the Fun Miles partners. (Although when you do shop at those partners, you will earn Fun Miles twice: once from the partner and once from MCB!). Fun Miles and MCB, 2x better together!